Privacy Policy

1. Introduction

Dr. Amy Dietrich is committed to safeguarding your personal information. This policy outlines how we collect, use, disclose, and protect your data in accordance with the Australian Privacy Principles.

2. Information We Collect

We may collect the following types of personal information:

  • Personal Details: Name, date of birth, address, contact information.

  • Health Information: Medical history, treatment plans, referrals, and other health-related data.

  • Payment Information: Billing details, Medicare or private health insurance information.

3. How We Collect Information

Information is collected through:

  • Patient intake forms.

  • Direct communication (in-person, phone, email).

  • Referrals from other healthcare providers.

  • Online bookings or inquiries via our website.

4. Purpose of Collection

Your information is collected to:

  • Provide osteopathic care and related health services.

  • Communicate with you regarding appointments and treatment.

  • Manage administrative and billing processes.

  • Comply with legal and regulatory obligations.

5. Disclosure of Information

We may disclose your personal information to:

  • Other healthcare professionals are involved in your care.

  • Health insurance providers for billing purposes.

  • Regulatory bodies as required by law.

We will not share your information with third parties for marketing purposes without your explicit consent.

6. Data Storage and Security

Your information is stored securely in both physical and electronic formats. We implement measures to protect your data from unauthorised access, alteration, or disclosure.

7. Access and Correction

You have the right to access and correct your personal information. To do so, please contact us using the details provided below. We may require verification of your identity before processing your request.

8. Complaints

If you have concerns about how your personal information has been handled, please contact us. If you're not satisfied with our response, you can lodge a complaint with the Office of the Australian Information Commissioner (OAIC) at www.oaic.gov.au.

9. Contact Us

Dr. Amy Dietrich Osteopath
NFO@AMYDIETRICHOSTEOPATH.COM